Last updated May 24, 2022

This privacy policy describes the collection, use, protection, disclosure, correction, and deletion of your personal information by EKKLESIA SOLUTIONS.  It describes the choices you have regarding personal data we’ve collected about you. “Personal information” or “personal data” is any information that can be used to contact or identify a single individual. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.  Your privacy is a priority at EKKLESIA SOLUTIONS, and we go to great lengths to protect it.

This privacy policy applies to the websites located www.ekklesiasolutions.com  and Ekklesiasolutionsapp including all subpages and successor pages, as well as all software and services that we offer, including but not limited to those services that we offer through our websites when you register to a Ekklesia Solutions account.

Ekklesia Solutions would update its privacy policy from time to time.  When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

By using Ekklesia Solutions, you agree to the collection and use of your personal data in accordance with this policy. Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions



We also automatically collect information on how Ekklesia Solutions is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages that you use/visit, the time and date of your visit or use, the time spent on those pages or features of Ekklesia Solutions, unique device identifiers and other diagnostic data. We use this data to analyze Ekklesia Solution performance and make our services more effective.


We collect your personal information because:

·         It helps Ekklesia Solutions deliver and administrate your Ekklesia Solutions Account and administrative Services;

·         It helps Ekklesia Solutions deliver a superior level of customer service;

·         It enables Ekklesisa Solutions give you convenient access to our products and services and focus on categories of greatest interest to you;

·         It helps the organisation (user) post on the latest product announcements, special offers, and events that you might like to hear about. With the information,  the user would easily get software updates, and the latest information on products and services.

How We Use Personal Information

We use collected information for the following general purposes:

·         To provide and maintain Ekklesia Solutions

·         To notify you about changes to Ekklesia Solutions

·         To allow you to participate in features of Ekklesia solutions

·         To provide customer support

·         To gather analysis or valuable information so that we can improve Ekklesia Solutions

·         To detect, prevent and address technical issues

·         For billing purposes

·         To identify and authenticate users

·         To prevent fraud and spam

·         To provide you with products or services you have requested, such as newsletters

·         To communicate special offers and information that we think may be of interest to you, such as an offer for a free trial to a new feature of Ekklesia Solutions

We do not sell your personal data to others.

How We Collect Personal Information

We collect several different types of personal data, which we use as described in this Privacy Policy (See “How We Use Personal Information,” below). For instance, we collect data:

During signup

When you sign up for Ekklesia Solutions, we ask you to provide us with the following personal data:

·         The name of the Organization (i.e., Church, school) you are affiliated with

·         Your email address

·         Your first name and last name

·         Password

·         Cookies and Usage Data (discussed below)

And when purchasing our Solution or renewing subscription, you might be required to input your card details depending on the payment plan you choose.

Data processed by Ekklesia Solutions can be classified in two ways:

1.            Data that has been collected by us for our own purposes; and

2.            Data collected by our users and used for their purposes. For example, your church may collect data about you and use this data to communicate with you.

We use this information for creating and administering your account. We also may use this information to contact you and send you newsletters, marketing or promotional materials, or other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by clicking on the unsubscribe link in the emails, or by contacting our support team at sales@ekklesiasolutions.com.




If you wish to utilize Ekklesia Solutions Administrative and Account Services, Ekklesia Solutions would need your information for purposes of processing and transmitting information to drive the correct data and content between servers and apps for a good experience.

Also, there are a number of situations in which your personal information may help us give you better service.  For example:


·         We may ask for your personal information when you’re discussing a service issue on the phone with an associate, downloading a software update, registering for a webinar, participating in an online survey, registering your products, or purchasing a product;

·         When you interact with Ekklesia solutions, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; During purchase on ant of our services, the main administrator might be requested to provide credit card information relevant to purchase and information about the service requested and information relating to a support or service issue;

·         We collect information regarding customer activities on our websites and applications.  This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them, and diagnose problems with our servers and websites;

·         When you visit the Ekklesia Solutions mobile application, We may use personal information to provide products and/or services that you have requested as well as for auditing, research, and analysis to improve Ekklesia Solutions products;

·         If you utilize the Ekklesia messaging functionality, Ekklesia Solutions stores the contents of your messages which may contain personal information, may obtain your mobile device’s number or your email, and may request access to your mobile device’s contacts for the purpose of accessing and storing only the phone number and/or the email address of the particular persons that you opt to contact through the Service Ekklesia Solutions will not copy any contact information regarding persons that you do not contact through the Service. With regard to the contact information of the particular persons that you opt to contact through the Service, Ekklesia Solutions will  only utilize that information for purposes of providing the Service, and will not use that information for any other purpose;

·         Ekklesia Solutions may use aggregated and anonymized forms of personal information for a variety of purposes, including, but not limited to, analyzing usage trends, fraud detection, and development of new Services.


Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. You can read more about our security practices here. If you have any questions about the security of your personal information, you can contact us by sending us a mail via sales@ekklesiasolutions.com.

If a breach of data occurs within Ekklesia Solutions , we will inform you via a notification posted within Ekklesia Solutions and via email at your last listed email address within 30 business days of discovering the breach. By using Ekklesia Solutions, you acknowledge and agree that we may send you electronic notifications via email instead of notifications by mail. If you would still like to receive notifications by mail, you can let us know by contacting us +442036086574

Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.

We may process your personal data because:

·         We need to perform a contract with you

·         You have given us permission to do so

·         The processing is in our legitimate interests and it is not overridden by your rights

·         To comply with the law


Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us at sales@ekklesiasolutions.com at +442036086574. If you email us, please include “Personal Data Inquiry” as the subject line.

In certain circumstances, you have the following data protection rights:

1.      The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.


2.      The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.


3.      The right to object. You have the right to object to our processing of your personal data.


4.      The right of restriction. You have the right to request that we restrict the processing of your personal information.


5.      The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.


6.      The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

If we don’t resolve your concern in a reasonable time frame, you have the right to lodge a complaint with your local supervisory authorities.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

We may disclose your personal data in the good faith belief that such action is necessary to:

1.      To comply with a legal obligation

2.      To protect and defend the rights or property of our company

3.      To prevent or investigate possible wrongdoing in connection with Ekklesia Solutions

4.      To protect the personal safety of users of Ekklesia Solutions or the public

5.      To protect against legal liability


Transfer of Data

Your information, including personal data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. You can request to enter a Data Processing Addendum (DPA) to any existing service agreement with us here.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.



If you use a bulletin board, upload service, messaging service, or service where information are easily made public whether on our website or mobile application Service,  you should be aware that any information you share is visible to other users.  Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals who have access and are able to view public information.  Ekklesia Solutions is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by disclosing it in such forms or by enabling certain user features, Ekklesia Solutions will collect that information from your interaction and the information will become publicly available.


Service Providers

We share information with third parties who provide services on our behalf to help with our business activities and to provide Ekklesia Solutions. These companies are authorized to use your personal information only for the sole purpose of providing services to us. These services include:

1.       Fulfilling orders

2.       Processing payments

3.       Providing customer service

4.       Sending marketing communications

5.       Fulfilling subscription services

6.       Conducting product research and analysis

7.       Providing and maintaining a cloud computing environment

8.       Fixing bugs

We use third-parties to monitor and analyze the use of Ekklesia solutions. However, these services are configured in such a way that the third parties are not allowed to use your activity for their own purposes, such as personalizing ads on other websites.

Through the use of Cookies

We use cookies and similar tracking technologies to track the activity on Ekklesia Solutions and we retain this information to provide and improve Ekklesia Solutions .

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze Ekklesia Solutions.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of Ekklesia Solutions .

Examples of Cookies we use:

·         Essential Cookies: These cookies are essential to provide you with Ekklesia Solutions. For example, they allow you to log in.

·         Functionality Cookies: These cookies allow us to remember choices you make, or to provide certain features, such as enabling videos from third parties.

·         Analytics and Performance Cookies: These cookies are used to collect information about traffic to our Services and how users use our Services.

Google Analytics. We use Google Analytics. We use the information we get from Google Analytics only to improve this site. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Please refer to Google’s Privacy Policy for more information. You may also choose to download the Google Analytics opt-out browser add-on.

•             Advertising and Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They remember that you have visited a website and this information is shared with other organizations such as advertisers.

Google Ads. We also use Google Ads to deliver tailored advertising on our Sites and other websites that you may visit.

Where offered by Google, we have enabled restricted data processing for users in California. This means that certain features will be unavailable to us, such as adding users to remarketing lists, adding users to similar audience remarketing seed lists, and related functionality. 


We may periodically update this policy. We will notify our users about significant changes to this Privacy Policy by sending a notice to the user’s primary email address listed with us and by placing a prominent notice on our in our applications.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.



Any questions about this Privacy Policy should be addressed to our support team by mail at sales@ekklesiasolutions.com

85 Great Portland Street, London, England, W1W 7LT